Etech’s world-wide centers – Onshore, Nearshore, and Offshore, provide the capabilities to customize the answer that greatest suit your entire requirements. With Etech’s global outreach, Etech is always available to help your shoppers and supply steady Extraordinary encounters.
a bunch of devoted leaders while in the Get in touch with Heart business that are keen about earning a impressive variation for our
About us Etech provides future-technology BPO methods. A global minority-owned business enterprise, Etech has developed and trademarked how to show your info into strategic insights. Leveraging the power of synthetic furthermore human intelligence Etech enhances teaching and coaching to focus on vital behaviors building enhanced buyer ordeals and shareholder worth. Etech released in 2003 with only 400 workforce and just one Call center in Nacogdoches, Texas.
Etech is undoubtedly an omnichannel customer engagement alternatives company for a number of the earth’s major and many revered makes. The knowledge Etech has acquired across a wide range of small business verticals makes it possible for us to consistently produce Excellent, own buyer experiences.
Learn More Life At Etech Etech thinks in working really hard and enjoying challenging and strives to generate workforce feel empowered and self-assured in The task they are undertaking.
At QEval, we’re dedicated to assisting Get in touch with centers enhance their performance via obvious, actionable insights. Our functionality analytics reports offer you a in-depth breakdown of agent things to do, shopper interactions, and operational bottlenecks, so you can make educated selections that cause measurable advancements. With QEval, you don’t just get experiences—you have the resources and recommendations to act on them.
Etech’s progressive engineering options and experienced leaders realize your enterprise wants and acknowledge the strategic insights your brand has to push outcomes.
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The combination of care, rely on and energy introduced for the small business is what makes the culture at Etech special. Our CEO usually suggests, “If we manage our individuals, the quantities will handle on their own.”
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Meet Malisha, a shining star on our customer support team! From tackling duties to experiencing exciting group routines, Malisha is familiar with how to help keep the equilibrium among operate and Enjoy. Her positive Perspective and workforce spirit make her a Pleasure to work with.
A group of devoted leaders within the Speak to center market who will be keen about building a exceptional difference for our
Here's just a couple crucial attributes of what we offer: ✅ specific insights into agent performance by comprehensive analytics